Cancellation Policy

Introduction

At Need's Online Shopping, we understand that sometimes plans change. This Cancellation Policy explains how you can cancel an order before delivery and what conditions apply.

1. Order Cancellation Before Dispatch

1. Customers can cancel their order before it has been shipped without any charges.
2. To cancel, please contact us as soon as possible via:
3. 📧 Email: info@needs.com.bd
4. 📞 Phone: +8801724008800
5. Once the order is canceled, you will receive a confirmation message.

2. Order Cancellation After Dispatch

1. Orders cannot be canceled once they have been shipped.
2. If the product has already been dispatched, you may request a return after delivery (as per our Return Policy).

3. Prepaid Orders

1. For online payment orders, if you cancel before dispatch, the full amount will be refunded within 7 business days to your original payment method.

4. Store Credit Option

1. If you prefer, we can issue a store credit instead of a direct refund for future purchases.

5. Special Conditions

1. Promotional or discounted items cannot be canceled once confirmed.
2. Large or bulk orders may require 24 hours prior notice for cancellation.

6. Policy Updates

Need's Online Shopping reserves the right to update or modify this cancellation policy at any time. Please check this page for the latest version.

📍 Contact Us for Cancellations:

🌐 Website: www.needs.com.bd

📧 Email: info@needs.com.bd

📞 Phone: +8801724008800