Privacy Policy

Introduction

At Need's Online Shopping (accessible at www.needs.com.bd), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information to provide a better shopping experience:

1. Personal Information: Name, phone number, email address, delivery address, and payment details.
2. Non-Personal Information: Browser type, IP address, device information, and cookies for analytics and security.

2. How We Use Your Information

We use your information for:

1. Processing and delivering your orders.
2. Sending order updates and notifications.
3. Improving our website, services, and customer experience.
4. Preventing fraudulent transactions and ensuring secure payments.
5. Marketing and promotional purposes (with your consent).

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

1. Delivery Partners: To deliver your products.
2. Payment Gateways: To process payments securely.
3. Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies help us:

1. Remember your preferences and cart items.
2. Analyze site traffic for improvements.
3. Show relevant ads (if applicable).

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement strict security measures to protect your information:

1. SSL encryption for secure transactions.
2. Limited access to sensitive data.
3. Regular system monitoring for threats.

However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

1. Access and review your personal information.
2. Request correction or deletion of your data.
3. Opt-out of marketing emails by clicking “Unsubscribe.”

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@needs.com.bd

📞 Phone: +8801724008800

🌐 Website: www.needs.com.bd